Team building

BC Academic Health Council

The Interprofessional Rural Program of BC (IRPbc) is designed to foster rural recruitment of health professionals, and cultivate interprofessional education for client-centred collaborative care. The IRPbc places teams of four to six students from a wide range of health professional programs into smaller communities where they experience rural life and practice, as well as acquire advanced teamwork skills in addition to discipline-specific knowledge. The Academic Health Collaboration Environment for Teamwork in Research and Education hopes to evolve into an effective collaboration tool for teams that operate at the interface between health research, health education and health care practice. http://www.bcahc.ca/BCAHC_page.asp?pageid=696

Best Practices in the Evaluation of PHC Interdisciplinary Teams

This project will develop best practice guidelines for effective functioning of ID teams, tools for evaluating the effectiveness of the teams and educational tools for providers to support this. http://www.chsrf.ca/research_themes/pdf/Inventory_of_Projects.pdf Data not available until March 2006. Contact: Loralee Gillis Assoc of Ontario HCs loralee@aohc.org

Enhancing Primary Health Care: Learning and Applying Facilitation within a Systems Model

There is a growing body of knowledge supporting the use of facilitation as a vehicle for change. Facilitation can be applied to a broad range of PHC elements and systems, including inter-professional team building, community engagement, organizational change, and audit and evaluation activities. This initiative is developing a manual - a primer - for use by facilitators and managers, primarily at the district/regional level. A draft manual has been developed, and includes an extensive list of tools currently in use across Canada. Contact: Department of Health and Community Service, NL

Facilitation Guide English Version
Facilitation Guide French Version

Guide to Collaborative Team Practice

This is a resource for those that have been approved to form a family health team in Ontario to guide them in creating localized plans for service. The guide has tips for teams, how to form teams, characteristics of well functioning teams, etc. http://www.health.gov.on.ca/transformation/fht/fht_guides.html

Guidelines for the Development of a Regional Health Authority Plan for PHC Services

The purpose of these guidelines is to help with the implementation of a regional primary health care plan. The document discusses what PHC is, the planning steps required, action plan including team formation, and implementation. http://www.health.gov.sk.ca/ph_phs_publications/phs_pub_guidelines_%20for_dev.pdf

IMPAQ

US consulting firm (Mark Samuel) that emphasizes:

• Cross-functional and team accountability- a system of leadership in which managers are aligned, projects are coordinated and tracked and results are consistently measured. Likewise, project teams must have a high level of accountability. These are the critical groups through which results are achieved. Improving their accountability increases their performance, effectiveness and deliverables. Develop Agreements for Excellence Team System to enable accountability.
• Personal accountability - Personal Accountability Model where people become "accountable" for making the best of the circumstances they face rather than responding as a "victim." This involves both a mindset change and a behavioral change
• Employee orientation -assists new employees in understanding accountability as it applies to their new role in the organization. They will develop action plans for developing their relationship with customers, coworkers and employers.

Manitoba has used IMAQ extensively. http://www.impaqcorp.com/homepage.html

Interprofessional Network of British Columbia

The Interprofessional Network of British Columbia is a partnership between health and post-secondary educational organizations. Their goal is to improve healthcare through interprofessional education and patient-centred practice. Openly accessible, online interprofessional learning modules are currently being developed. 40 topics are being considered for development. Team based exercises available on line (under the resources heading) such as the UBC Lego® exercise that demonstrates some of the complexities involved in a team-based work environment. http://www.in-bc.ca/about/aboutus.php

Oriel (formerly Joiner and Associates)

Oriel is dedicated to helping organizations improve business performance. This is an U.S. consulting firm however website has tips for teams, information on quality and the use of Six Sigma. One can also purchase the Memory Jogger (which lists QI tools, teams and how to run effective meetings), the Team Handbook and others publications for teams. http://www.orielinc.com/main.cfm

Pilot Project in PHC Team Development

Saskatchewan Health through a partnership with Med-Emerg International and the Centre for Strategic Management (CSM) developed a pilot project on interdisciplinary primary health care teams. It contains team effectiveness tools, team charter templates, and team facilitator workshops. As part of Action Plan have funded Directors of Primary Health Care in each of Regional Health Authorities (RHAs) to support team development. As a result of team development project also funded team facilitators in each of RHAs. The team focus developed in Saskatchewan was based on systems thinking. CSM uses a five step approach “ABCDE” model to lead organizations through change. It involves developing the organization's desired state and implementing a road map for change (essentially a strategic planning process). http://www.health.gov.sk.ca/ps_phs_teamdev.pdf

Team Effectiveness Evaluation Tool

The Primary Health Services Branch of Saskatchewan Health undertook a study as part of the evaluation of primary health service sites in Saskatchewan. The attached evaluation tool was used to measure team effectiveness.

Team Effectiveness Tool.pdf